Terms & Conditions

Terms and Conditions for the Entire Use of this Website. PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE. UTILIZATION OF THIS WEBSITE MEANS YOU AGREE AND ARE subject to the following terms and conditions and other laws not mentioned may be applicable and apply to use. The terms and conditions are applicable to you upon you accessing the site and/or completing the registration or shopping process. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Any new products, merchandise, items, features, or tools that are added to www.coloradocaliber.com shall also be subject to the Terms and conditions of use. Throughout the site, the terms “we”, “us” and “our” refer to www.coloradocaliber.com. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms and conditions. These terms and conditions, or any part of them, may be terminated without notice at any time, for any reason. We reserve the right to update, change or replace any part of these Terms and conditions by posting updates and/or changes to our website. Your continued use of www.coloradocaliber.com following the posting of any changes constitutes acceptance of those changes. You must be at least 18 years of age to use www.coloradocaliber.com. You must not transmit any worms or viruses or any code of a destructive nature. A violation of transmittal will result in an immediate termination of your account and use of this site. We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Every effort has been taken to display as accurately as possible the colors and images of our products the way they appear in person. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the discretion of www.coloradocaliber.com. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Notices to you will be sent by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided while utilizing the site by its terms. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Unfortunately, we cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You further acknowledge that by this site providing you with the ability to view and distribute user-generated content on the site, we are acting as a passive medium for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. We do reserves the right to block or remove communications or materials that is determined to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable in it sole discretion of our site. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the products or services. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. If you do not agree to these terms and conditions, please do not use this site.

COPYRIGHT

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.naturallyyouvirgin.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site. The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.coloradocaliber.com. ALL RIGHTS RESERVED.

Trademarks

All trademarks, service marks and trade names used in the site are trademarks are registered trademarks of www.coloradocaliber.com.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Colorado.

LIMITATIONS ON LIBILITIES

www.coloradocaliber.com is not liable for any special or consequential damages that result from the use of, or the inability to use, the products or materials on this website. In addition we are not liable for the performance of the products, even though www.coloradocaliber.com may have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Indemnification

You agree to indemnify, defend and hold harmless www.coloradocaliber.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, from and against all losses, expenses, damages and costs including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to the use of this site and your account by you or any other person accessing the site using your www.coloradocaliber.com account.

You also agree to indemnify, defend and hold harmless www.coloradocaliber.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, from and against all losses, expenses, damages and costs including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Errors, Accuracy and Omissions

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

PRODUCT AVAILABILITY/OUT OF STOCK

These products or services may have limited quantities. There are times certain virgin hair selections will be out of stock due to the high demand for that particular selection. Our virgin hair is selected to provide the client with the best quality of hair, therefore, our in house stock replenishment may be a little delayed in an attempt to provide the utmost virgin hair quality. In an agreement with our vendor, they have promised to carefully select the best virgin hair prior to shipping the hair to us.

Payment

We accept a majority of all major credit cards. Credit cards will be charged as soon as the order is placed. In an effort to prevent fraud, the credit card mailing address and shipping address MUST be the same. Once your payment is received, we are unable to cancel you order. Only exchanges can be made that meet above return policy.

Order Processing

All orders received by 5pm on any business day, will be processed and shipped within the next 2 business days. Orders received after 5pm on a business day will be processed the next 3 business days. Orders received over the weekend will be processed with the next 2 business days unless the business day falls on a Holiday. If the day the order is placed falls on a holiday, the order will be shipped within the next 2 business days. Your credit card will be charged as soon as the order is placed.

You agree to provide current, complete and accurate purchase and account information for all purchases made on www.coloradocaliber.com. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Once order has left our office we are not responsible for lost, stolen, or damaged packages.

Shipping & Delivery

We ship our packages via USPS Priority Mail. Priority shipping is within the United States. Most products are shipped within 4-7 business days of receiving payment, although there may be unforeseen instances where your items may be shipped within 7-10 business days after receiving payment. You will be notified when your order has shipped and a tracking number will be provided. We ship all packages as SIGNATURE CONFIRMATION ONLY, due to problems with missing shipments and fraudulent attempts. PLEASE NOTE: Someone must be there to sign for the package. NO REFUNDS WILL BE ISSUED FOR SHIPMENTS THAT ARE REFUSED.
Standard Shipping: Approximately 3-6 business days
Expedited Shipping: Approximately 2-4 business days
Next Day Air: Approximately 1-2 business days

International Shipments

At this time, we do not offer international shipping. We hope to offer this service in the future.

RETURNS/EXCHANGES /STORE CREDIT

ALL SALE ARE FINAL. We cannot guarantee hair color, texture, or exact curl/wave pattern match as our virgin hair is naturally curly/wavy unprocessed virgin hair. If you are dissatisfied with the color/texture/curl or wave pattern, we cannot do an exchange or accept returns for this reason. All of our products are held to the absolute highest quality standards and are checked and packaged with care. We want to provide all our customers with the assurance that we strive to practice with the highest quality assurance and deliver a product that is clean and sanitary. We will make every effort to match each order to your specifications, however, our natural colored hairs are 100% virgin human hair and each individual piece may varies in color from natural black (1b- 2 dark brown shades). There are no returns or exchanges permitted unless there is a product defect or we made a mistake in shipping the incorrect product(s). We do not offer returns or exchanges for any other reason, and all sales should be considered final. We will do exchange/return only if product in its original state, and the seal is not broken or tampered with. If the product has been tampered with, seal broken, or not in its original state, t hat will void the product defect exchange policy. This includes, any product which has been used or altered (brushed, combed, picked, cut, removed from the weft or processed) in any way. We take matters of hygiene and public safety seriously and DO NOT ALLOW items that have a broken seal or signs of tampering to be returned or exchanged for the safety of all of our clients. When you receive your hair, please inspect it and make sure it is what you ordered before breaking the seal. This is a common practice among many hair companies for the same reasons, products that that have the seal broken or signs of tampering WILL NOT be subject to exchange/return.

You will have 3 days to inspect and return the hair, from the delivery confirmation date. Within the same 3 calendar days of delivery you must notify us via email you would like to exchange the product. Notification after 3 calendar days will not be accepted. We will exchange your purchase one time only if the above condition is met. We will provide you with a Return Authorization (RA) number to include on the package of your return. Once the RA number is issued you must have it postmarked and routed for return within 5 calendar days of receiving the RA number. Should the return postmark exceed the 5 calendar days, it will not be accepted.

Return Shipping Cost/Process

You are responsible for the return shipping cost. Once your product is received and inspected at the sole discretions of www.coloradocaliber.com , and then determined to meet the above return/exchange criteria, we will process your exchange within 5-7 business days refunding your shipping cost not to include cost associated with insurance, delivery receipt, etc. We are not responsible for any returned package lost during the shipment. We suggest you use delivery confirmation or consider postal insurance for your investment.

Customer Service

Please allow 1-3 business days to receive a reply to your inquiry.

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